Heather Joy – Director of Operations

Heather Joy is the Director of Operations for the HICA Group and has previously held positions in the NHS, private and 3rd sector. She began her career as a Registered Nurse in Liverpool and holds both a BSc in Health and Social Care and a MSc in Healthcare Leadership.

Heather has worked in senior nursing roles managing intensive and emergency care, diagnostics and adult community services, both in the UK and Australia. She is passionate about developing services to deliver care excellence.