Residential care

Residential care is provided in comfortable, well-equipped and beautifully designed environments to create a homely atmosphere with a strong emphasis on making life fulfilling and enjoyable.

Our residential care service includes the following:

24-hour care and support – an individually designed plan to reflect your needs, likes and dislikes, aspirations and wishes.  This is delivered by a capable and dedicated team of staff who are always happy to help.

Private and often en-suite bedrooms – bright, warm and welcoming, with plenty of room for your own personal belongings

Nutrition and hydration – Chef and the catering staff work hard to provide nutritious, home-cooked traditional favourites, offering you a daily menu choice and accommodating your own dietary or taste requirements.  Whether it’s breakfast in your room, a birthday tea, Sunday lunch or a specially-themed buffet, we make sure you always enjoy dining at hica!

Health and wellbeing – whilst we make sure your physical care needs are a top priority at all times, we also understand the need for supporting your social needs.  This is achieved in many ways, but a key component is our emphasis on activities.  Fun and companionship are the mainstays of happiness and we know that a sing-along or day trip can make a huge difference.  Our Activity Organisers have all sorts of plans to encourage your participation, respect your quiet times and generally improve your sense of wellbeing.

Safety and security – we use careful design to make every home safe and secure without feeling clinical.  Lifts, level access, emergency call systems, clear signposting, mobility aids and an ever-present care team are all part of this policy, but be assured that we also fully comply with all health & safety legislation.

High standards – hica upholds a strong commitment to constantly improving standards across all areas of the care home.  This is reflected in our excellent CQC reports and encouraged by the Shine initiative.